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SmarterTools Releases SmarterTrack 3.5 Customer Service Software
SmarterTrack 3.5 includes the new WhosOn feature giving businesses the ability to track customers as they navigate Web
sites in real-time and allows agents to invite users to Live Chats. This release also adds more intelligent Ticket
and Live Chat distribution methods, Google mapping for Live Chat, and much more.
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SmarterMail 5.5 Mail Server with BlackBerry and iPhone Integration
SmarterMail, the cost-effective Microsoft Exchange alternative, now gives customers the ability to synchronize over-the-air with
BlackBerry devices and the Apple iPhone in addition to Microsoft Outlook, Pocket PC, and other Windows Mobile devices.
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SmarterTools Products Support Google's Chrome Browser
SmarterMail mail server, SmarterTrack customer service software, and SmarterStats Web log analytics; support and operate within
Google’s new Chrome browser platform. Future versions of all three products will be optimized to take full advantage of Chrome’s unique features.
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SmarterStats 4.x Web Log Analytics Software Released
SmarterTools announces the release of SmarterStats 4.x. SmarterStats provides Website statistics, custom reports, data
mining, geographic mapping, Spider and Bot detection, an industry-leading Web interface with Silverlight™ dynamic
charting, and more.
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ViUX Systems Features SmarterMail for its Customers
ViUX Systems, Inc. announced today the complete adoption of SmarterMail 5.x Enterprise Edition across its line of dedicated,
virtual, and shared hosting services. The Web hosting, Software as a Service (SaaS), and Internet solution company will further
offer SmarterMail 5.x as a hosted business-class email alternative to Microsoft Exchange™.
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DiscountASP.NET Adopts SmarterStats for its Customer Base
DiscountASP.NET, a leader in advanced ASP.NET hosting, proudly announces the availability of SmarterStats Web Log Analytics
reporting for all DiscountASP.NET customers. SmarterStats provides an in-depth understanding of keywords and visitor navigation
trends with on-demand Website statistics, custom reports, data mining, geographic mapping, and much more.
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SmarterTrack Customer Service Software Integrated into Parallels APS
SmarterTools announces the integration of its SmarterTrack Customer Service Software into the
Application Packaging Standard (APS) Catalog being enabled by Parallels.
The APS Catalog is a repository for a broad range of applications that will help Parallels Hosting Provider customers offer
business applications, like SmarterTrack, to the enterprise, SMBs, and end users.
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SmarterTrack Customer Service Software Released
SmarterTrack is a revolutionary product that has all the features and functionality of a robust Help Desk, Ticket System, Live Chat,
Cost Analysis, Data Mining, Knowledge Base, and Reporting software applications delivered within one elegant web interface. Unlike
products such as LivePerson™ and Bold Chat™ which have limited installation options, SmarterTrack can be installed on a dedicated
server, VPS, shared hosting environment, and—coming soon—can be provided monthly in a Software as a Service (SaaS) option.
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SmarterMail 5.x Windows Mail Server Released
SmarterMail 5.x builds upon a solid reputation of stability, performance, and value by adding hundreds of new
features and enhancements—solidifying its position as the cost-effective alternative to Microsoft Exchange™
for businesses, ISP’s, and hosting environments.
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LDAP Integration for SmarterMail Windows Mail Server with the Barracuda Spam Firewall
Businesses and hosted environments that prefer protections in addition to SmarterMail’s robust security and anti-spam features
can effectively implement both products together and get a premier Windows mail server coupled with an award winning spam
filtering appliance.
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DiscountASP.NET Integrates SmarterMail API into their Open Control Panel Framework
ASP.NET hosting leader, DiscountASP.NET, announces the integration of SmarterTools’ SmarterMail APIs into their Open Control
Panel. The Open Control Panel web service API library provides DiscountASP.NET customers with the ability to develop their own
web, desktop, or mobile applications that interface directly with their web hosting account.
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Former DeepMetrix Users Find Web Log Analytics Solution in SmarterStats
SmarterTools Inc.—a leading developer of email, Web Log Analytics, and help desk applications—is offering tremendous
savings on all new purchases of SmarterStats 3.x to every DeepMetrix™ customer. Due to the acquisition of DeepMetrix™
by Microsoft Corporation™, as of January 31st, 2008, support for DeepMetrix™ Web Log Analytic products will be
discontinued*. SmarterTools recognizes a tremendous opportunity to help DeepMetrix™ customers looking for a Web Log
Analytics solution.
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Mail Server Security is More Important than Ever
According to SmarterTools Inc., consumers and businesses rely on email more than any other form of communication.
Exchanging data like names, phone numbers, addresses, and other personally identifiable information is common.
With this in mind, it is more important than ever to remain focused on email and system security. Nonetheless,
recent statistics show that many popular mail servers are experiencing severe vulnerability threats and compromised security.
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Web Host Software Lease Solution to be Introduced at HostingCon 2007
SmarterTools and WebHost Automation have partnered to provide a complete hosting solution with flexible
monthly license payments. WebHost Automation, producers of Helm—a leading Windows™ webhosting control
panel—will now offer SmarterTools’ collaborative mail server, Web analytics package, and customer support
ticketing system in conjunction with the Helm 4 control panel.
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SmarterMail 4.3 - More Features, Better Spam Protection, and SmartPhone Support
SmarterTools Inc., a premier developer of hosted Windows™ applications, is proud to announce the release
of SmarterMail 4.3—a robust mail server with over twenty new features and improved functions. SmarterMail
boasts a truly scalable solution with unparalleled stability and fully integrated antispam and antivirus
protection right out-of-the-box.
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SmarterTools Updates Its Mail Server, Web Statistics, and Ticketing Products
“We don’t stop with major releases,” said Tim Uzzanti, CEO of SmarterTools. “SmarterTools is
continually looking for ways to improve our software with newly added features and improved functions.
We have a very active user base and Community Forum. Their continued support and input helps determine
the direction and features of our products.”
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SmarterMail 4 is the Perfect Windows Vista™ SMTP Mail Server Solution
SmarterMail is the perfect solution for those needing an SMTP mail server to reside on computers
using the new Microsoft Vista™ Operating System (OS). A basic SMTP mail server solution has been
included in every version of the Windows OS for many years. In addressing potential vulnerabilities
and other concerns going forward however, Microsoft chose to leave the SMTP functionality out of
their latest offering—the new Vista™ OS.
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SmarterMail 4.0 Sets a Higher Standard for Mail Servers
SmarterMail is well known as a rock-solid mail server solution for ISPs and Web-hosting companies.
SmarterTools, Inc. advances that reputation by announcing the release of SmarterMail 4.0 with a
virtually spam-free environment and a new AJAX Web interface without sacrificing stability,
performance, or value.
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SmarterMail 4.0 Released with Expanded Small Business Features
SmarterTools, Inc is starting the New Year with a bang by announcing the latest release of
its flagship product, SmarterMail 4.0. With integrated features like ClamAV virus protection
and SpamAssassin spam blocking right out of the box and an entirely new web interface; small
businesses, ISPs, and Web hosting companies can now take advantage of a full-featured mail
server from a company that they know and trust...
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