Client/Protocol Breakdown

Below is a list of some of the most popular email clients for Window, MacOS, Android and iOS as well as the protocols and features they support in SmarterMail. In addition to the protocols listed below, SmarterMail also supports synchronization using IMAP, POP, CalDAV and CardDAV.

In early 2017, Microsoft began deprecating the use and support of EAS in Outlook for Windows. However, EAS is still the industry standard for synchronizing mobile devices. In addition, Microsoft has ended support for Sharepoint Sync outside of its use with Microsoft 365 (Office). As a result, customers currently using either of these for synchronizing their accounts to Outlook for Windows should move to one of the supported protocols below.

It's worth noting, some clients show features as being Not Available (n/a). This is not a limitation of SmarterMail. The protocol simply doesn't support that particular feature for that client or the client itself lacks that feature. In addition, there are many more clients and applications available for email, calendars, contacts and more across all operating systems -- too many to list and provide complete capabilities. WebDAV is listed as it's the overall protocol which covers calDAV, cardDAV, etc.

Windows Desktop Clients

Feature Outlook
2021
Outlook
2019
Outlook
2016
eM
Client+
Windows
Mail*
Email Folders MAPI MAPI MAPI EWS EAS
Contacts MAPI MAPI MAPI EWS/WebDAV EAS
Delegation MAPI MAPI MAPI EWS n/a
Contact Groups MAPI MAPI MAPI EWS n/a
GAL** MAPI MAPI MAPI EWS EAS
Primary Calendar MAPI MAPI MAPI EWS/WebDAV EAS
Secondary Calendar MAPI MAPI MAPI EWS EAS
Tasks MAPI MAPI MAPI EWS/WebDAV n/a
Notes MAPI MAPI n/a EWS/WebDAV n/a
Shared Folders MAPI MAPI MAPI EWS IMAP
Shared Contacts MAPI MAPI MAPI EWS n/a
Shared Calendars MAPI MAPI MAPI EWS n/a
Shared Tasks MAPI MAPI MAPI EWS n/a
Shared Notes MAPI MAPI MAPI EWS n/a
Room Scheduling MAPI MAPI MAPI EWS n/a
Contact Groups MAPI MAPI MAPI EWS n/a
Public Folders MAPI MAPI MAPI EWS n/a
Synced Categories MAPI MAPI MAPI EWS n/a
Autodiscover MAPI MAPI MAPI EWS EAS

*Includes People and Calendar applications for Windows 10
**GAL works on search and/or autocomplete only
+Some features require a Pro license of eM Client

MacOS Desktop Clients

Feature Outlook
2019
Mac
Mail*
Email Folders EWS EWS
Contacts EWS EWS/WebDAV
Delegation EWS n/a
Contact Groups** n/a n/a
GAL EWS EWS
Primary Calendar EWS EWS
Secondary Calendar EWS EWS
Tasks EWS n/a
Notes EWS EWS
Shared Folders EWS n/a
Shared Contacts EWS n/a
Shared Calendars EWS n/a
Shared Tasks EWS n/a
Shared Notes EWS n/a
Domain Calendars EWS n/a
Public Folders EWS n/a
Synced Categories EWS n/a
Autodiscover EWS EWS

*Includes Calendar, Contacts and Notes applications for MacOS
**Contact Groups in Outlook for Mac and Apple Mail are not supported due to limitations of the clients.

Mobile Clients

Feature iOS
Mail*
Gmail
(Android)
Samsung
Mail**
Outlook
(iOS/Android)***
Email Folders EAS EAS EAS EAS
Contacts EAS/WebDAV EAS/WebDAV EAS/WebDAV EAS
GAL EAS EAS EAS EAS
Primary Calendar EAS EAS EAS EAS
Secondary Calendar EAS EAS EAS EAS
Tasks EAS n/a EAS n/a
Notes EAS n/a n/a n/a
Shared Folders EAS EAS EAS EAS
Shared Contacts EAS n/a EAS n/a
Shared Calendars EAS EAS n/a n/a
Shared Tasks EAS n/a EAS n/a
Shared Notes EAS n/a n/a n/a
Domain Calendars n/a n/a n/a n/a
Synced Categories n/a n/a EAS n/a
Autodiscover EAS n/a EAS EAS

*Includes iOS Calendar, Contacts, Reminders and Notes apps
**Includes Samsung Calendar and Contacts apps
***SmarterMail supports EAS 16.1, but Outlook mobile uses EAS 14, so some features are not available in Outlook mobile