SmarterTrack Professional is best used by smaller companies or individuals who need a simple, fully-functional help desk, but who don't require enterprise-level features or functionality. SmarterTrack Enterprise, however, is the perfect choice for enterprise organizations, businesses, web hosting companies and ISPs that require best-in-class features and functionality. See the Edition Comparison page for more details.
All features of the Professional Edition, plus: Support for multiple Brands, customer satisfaction surveys, customizable forms, Single Sign-On, scheduled email reports and more.
| Agents | Price | Enterprise + Failover | Communicator |
|---|---|---|---|
| 5 | $900 | $1,100 | $149 |
| 10 | $1,400 | $1,700 | $149 |
| 15 | $1,950 | $2,400 | $149 |
| 25 | $2,600 | $3,200 | $149 |
| 50 | $4,100 | $5,100 | $149 |
| 100 | $5,400 | $6,700 | $149 |
| 200 | $6,700 | $8,400 | $149 |
| 300+ | Contact sales@smartertools.com | $149 | |
Use SmarterTrack Enterprise as a hosted service. Includes SmarterTrack Communicator, our SIP-compliant softphone, and free technical support. All sites are hosted in a secure, state-of-the-art datacenter.
| Price | Rate |
|---|---|
| $20 | Per Agent Per Month |
All of the features necessary to run a fully-functional help desk, including: email ticketing and issue tracking, live chat, customer Portal, user Community, call logging and more.
| Agents | Price | Communicator |
|---|---|---|
| 2 | $400 | $149 |
| 5 | $650 | $149 |
| 10 | $1,200 | $149 |